Privacy Policy & Terms and Conditions | Multi Pest Control

Privacy Policy & Terms and Conditions

Privacy Policy & Terms and Conditions

Privacy Policy

Websites linking to this page have chosen to adopt this generic privacy policy as their own. This means that they agree to abide by the principles laid out below.

Information Gathered from Visitors
In line with standard practices of other websites, log files are stored on the web server, capturing details such as the visitor’s IP address, browser type, referring page, and time of visit.

Cookies may be utilised to retain visitor preferences during interactions with the website.

Where registration is necessary, the visitor’s email address and a username will be securely stored on the server.

Utilisation of Information
The gathered information serves to enhance the visitor’s experience when engaging with the website, enabling personalised content display and potentially tailored advertising.

Email addresses will not be shared, sold, rented, or leased to third parties.

Emails may be sent to notify you of news regarding our services or offers by us or our affiliates.

Visitor Choices
If you have subscribed to any of our services, you retain the option to unsubscribe by following the instructions provided in the emails you receive.

You may be able to configure your browser settings to block cookies, but please note that this action might restrict your access to certain features of the website.

Cookies are small files with digital signatures stored by your web browser, recording your preferences during visits to the website. They can also be used to track return visits.

Third-party advertising entities may also deploy cookies for tracking purposes.

Terms and Conditions

By using this website, you are deemed to have read and accepted the following terms and conditions:

The ensuing terminology pertains to these Terms and Conditions, Privacy Statement, and Disclaimer Notice, as well as any Agreements: “Client,” “You,” and “Your” pertain to you, the person accessing this website and acknowledging the Company’s terms and conditions. “The Company,” “Ourselves,” “We,” and “Us” refer to our Company. “Party,” “Parties,” or “Us” refer to both the Client and ourselves, or either the Client or ourselves. All terms denote the offer, acceptance, and consideration of payment required to carry out our assistance to the Client in the most suitable manner, whether via formal meetings of a specified duration or any other means, for the explicit purpose of addressing the Client’s needs concerning the Company’s provided services/products, in adherence to and subject to prevailing Australian Law. Any use of the aforementioned terminology or other words in the singular, plural, capitalisation, and/or he/she or they, are treated as interchangeable and therefore alluding to the same.

Privacy Statement
We are dedicated to safeguarding your privacy. Only authorised employees within the company, on a need-to-know basis, utilise any data collected from individual customers. Our systems and data are continuously reviewed to ensure optimal service provision to our customers.

We commit not to vend, share, or lease your personal information to any third party, nor will we exploit your email address for unsolicited correspondence. Any emails dispatched by this Company will solely pertain to the provisioning of agreed-upon services and products.

Exclusions and Limitations
The content on this website is presented on an "as is" basis. To the maximum extent permissible by law, this Company:

excludes all warranties and representations concerning this website and its content, including those that may be offered by affiliates or any third party, regarding any inaccuracies or omissions in this website and/or the Company’s literature;
disclaims liability for damages arising out of or related to your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether foreseeable, arising in the normal course of events, or you have forewarned this Company of the potential of such potential loss), harm to your computer, software, systems, and data, or any other direct, indirect, consequential, or incidental damages.
This Company does not, however, exclude liability for death or personal injury due to its negligence. The aforementioned exclusions and limitations are applicable only to the extent allowed by law, with no impact on your statutory consumer rights.

Payment methods including Cash, Credit Card, and EFT Transfer are accepted. Our Terms stipulate full payment before or on the day of the rendered service, unless pre-authorised credit terms have been established prior to service delivery. In such cases, the agreed-upon credit terms will apply. Ownership of goods remains vested with the Company until full payment is made. Unpaid balances by the due date will incur interest at a rate of 10% above the current base rate of the Reserve Bank of Australia on the outstanding balance until full payment is received. We reserve the right to recover any outstanding monies unpaid within thirty days of the invoice date, utilising collection Agencies and/or the Small Claims Court, provided that the outstanding balance does not exceed $5000. Consequently, you shall be held liable for any additional administrative and/or court costs incurred.

Returned cheques will incur a $90 charge to account for banking fees and administrative expenses. In the event of a second Returned cheque, we retain the prerogative to terminate the arrangement, and if acceptable, we shall stipulate solely cash transactions for future transactions. Consequently, all bookings and/or transactions and agreements entered into will cease immediately until all outstanding monies are recuperated in full.

Cancellation Policy
Notice of cancellation must be given with a minimum of 24 hours prior. Notification may be conveyed in person, via email, mobile phone ‘text message,’ fax, or any other means, subject to written confirmation. We retain the right to impose a $90 charge to account for ensuing administrative costs.

Termination of Agreements and Refunds Policy
Both the Client and ourselves possess the right to terminate any Services Agreement for any reason, including concluding services that are already in progress. No refunds will be extended for Services deemed to have initiated and underway. Payments made in regard to unused Services will be refunded.

Unless otherwise indicated, the services featured on this website are restricted to Melbourne. All advertisements are exclusively intended for the Melbourne market. You are solely responsible for assessing the suitability of any downloads, programs, and text accessible through this site for a specific purpose. Redistribution or republication of any portion of this site or its content is prohibited, including framing or other similar means, without explicit written consent from the Company. The Company does not guarantee uninterrupted, timely, or error-free service from this site, though it is offered to the best of its ability. By utilising this service, you indemnify this Company, its employees, agents, and affiliates against any loss or damage, regardless of manner or cause.

Log Files
IP addresses are employed for trend analysis, site administration, tracking user movement, and aggregating demographic data for overall usage. IP addresses are not linked to personally identifiable information. Additionally, for system administration, recognising usage patterns, and resolving issues, our web servers automatically log standard access information, such as browser type, access times/open mail, requested URL, and referral URL. This data remains internal to this Company and is shared only with individuals who require it for their tasks. No personally identifiable information related to this data will be used in any manner different from that specified without your explicit consent.

As with most interactive websites, this Company's website employs cookies to enable the retrieval of user details during each visit. Cookies facilitate the functionality of specific areas on our site, improving user experience. Some of our affiliate partners may also use cookies.

Links to this Website
Creating a link to any page of this website necessitates prior written consent from us. Should you decide to create a link to a page on this website, you do so at your own risk, and the aforementioned exclusions and limitations shall apply to your interaction with this linked website.

Links from this Website
We do not monitor or review content on websites linked to from this website. Opinions expressed or content featured on such linked websites may not necessarily align with our own and are not to be construed as representing our viewpoints. Please note that we are not responsible for the privacy practices or content of these external sites. We urge our users to be vigilant when leaving our site and recommend reviewing the privacy statements of these external sites. It is advised to evaluate the security and reliability of any connected site before sharing personal information with them. This Company disclaims any responsibility for any loss or damage stemming from the sharing of personal information with third parties.

Copyright Notice
Copyright and other pertinent intellectual property rights are applicable to all text connected to the Company’s services and the complete content of this website.

The Company’s logo is a registered trademark in Australia and other countries. The brand names and specific services of this Company featured on this website are trademarked.

For different queries, we maintain various email addresses. This information, as well as other contact details, is accessible via our Contact Us link on our website, Company literature, or via the stated telephone, facsimile, or mobile phone numbers.

This Company is registered in Melbourne, Victoria.

Force Majeure
Neither party shall be held liable for failure to fulfill obligations under any Agreement resulting from events beyond the control of either party. Such events include, but are not limited to, acts of God, terrorism, war, political insurgency, insurrection, riot, civil unrest, actions of civil or military authorities, uprisings, earthquakes, floods, or other natural or man-made events outside of our control, leading to the termination of an agreement or contract entered into. Parties affected by such an event shall promptly inform the other party and make reasonable efforts to comply with the terms of the Agreement.

Neither Party’s failure to enforce a provision of this Agreement, or the failure to exercise any right or remedy, shall constitute a waiver of said provision, right, or remedy. No waiver of any provision in this Agreement shall be effective unless expressly indicated as such and signed by both Parties.

The laws of Australia govern these terms and conditions. By accessing this website or utilising our services/purchasing our products, you consent to these terms and conditions, and you submit to the exclusive jurisdiction of the Australian courts for all disputes arising from such access. If any of these terms are deemed invalid or unenforceable for any reason (including the exclusions and limitations outlined above), the invalid or unenforceable provision will be severed from these terms, and the remaining terms will remain in effect. The Company’s failure to enforce any provisions in these Terms and Conditions or any Agreement, or its failure to exercise any option to terminate, shall not be deemed a waiver of such provisions and shall not affect the validity of these Terms and Conditions or any Agreement, nor the right to enforce each and every provision thereafter. These Terms and Conditions may only be amended, modified, varied, or supplemented in writing and signed by authorised representatives of the Company.

Notification of Changes
We reserve the right to alter these conditions at our discretion, and your continued use of the site implies your acceptance of any such modifications. Should changes be made to our privacy policy, we will notify you of these modifications on our home page and other key pages on our site. If alterations impact how we handle Personally Identifiable Information, affected parties will be informed by email or postal mail. Changes to our privacy policy will be posted on our website 30 days prior to their implementation. Therefore, it is recommended that you review this statement regularly.

These terms and conditions constitute a part of the Agreement between the Client and ourselves. By accessing this website or entering into a booking or Agreement, you acknowledge and accept the Disclaimer Notice, along with the complete Terms and Conditions presented herein. Your statutory Consumer Rights remain unaffected.

Keep a Pest-Free environment with effective pest control in Melbourne

If you love to have your premises in a spic and span condition and want complete riddance from all sorts of pests including ants, rodents, wasps and cockroaches then contact us today at 0423 324 010 or use our online form  to know how we can help!

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