Strata Pest Control Melbourne
Whole building pest control for Melbourne apartment complexes common property first
Multi Pest Control provides scheduled pest management programs for Melbourne strata complexes and owners corporations, treating common areas under the Owners Corporation Act 2006 (Vic), coordinating individual lot access where required, and providing written reports suitable for OC committee records.
Tell us a few details and our Melbourne team will get back to you quickly with the right solution.
Owners Corporation Act 2006 (Vic)
Building wide treatment programs
OC committee ready reports
Same day emergency response
Whole building
programs not individual units
Same day
emergency response
OC Act
2006 (Vic) compliant responsibility guidance
Written
All Melbourne
suburbs covered
- Common area bin rooms, chute rooms, compactor areas
- Basement, loading bay, electrical room, pump room
- Building entry, lift car, common area hallways
- Lot owner reports cockroaches; bin room or service duct is the source
- Isolated to one unit, no evidence in common areas
- Two or more adjacent lots with simultaneous activity
- Roof void is common property
- External building wall, common garden, rooftop
- Tenant vacating a lot within the strata building
- Common area bin rooms, chute rooms, compactor areasCockroaches
in bin room / waste area - Basement, loading bay, electrical room, pump roomRodents
in basement carpark or plant room - Building entry, lift car, common area hallwaysCockroaches in lobby, lift, or common corridor
- Lot owner reports cockroaches; bin room or service duct is the sourceCockroaches
spreading from common area into individual apartment - Isolated to one unit, no evidence in common areasCockroaches originating inside an individual apartment
- Two or more adjacent lots with simultaneous activityCockroaches travelling between adjoining apartments through shared wall
- Roof void is common propertyPossum in roof void of a strata building
- External building wall, common garden, rooftopWasp nest on building facade or common outdoor area
- Tenant vacating a lot within the strata buildingEnd of lease
pest treatment in a rented lot
- Common area bin rooms, chute rooms, compactor areasOwners
Corporation responsibility - Basement, loading bay, electrical room, pump roomOwners
Corporation responsibility - Building entry, lift car, common area hallwaysOwners Corporation responsibility
- Lot owner reports cockroaches; bin room or service duct is the sourcePrimarily
Owners
Corporation responsibility - Isolated to one unit, no evidence in common areasLot
owner
responsibility - Two or more adjacent lots with simultaneous activityShared
whole-building recommended - Roof void is common propertyOwners
Corporation responsibility - External building wall, common garden, rooftopOwners
Corporation responsibility - Tenant vacating a lot within the strata buildingIndividual
lot owner
tenant
- Common area bin rooms, chute rooms, compactor areasOC Act s.46 — OC must maintain common property in good repair. Bin room is common property. Cockroach infestation in common areas is an OC maintenance obligation.
- Common area bin rooms, chute rooms, compactor areasMonthly
- Basement, loading bay, electrical room, pump roomMonthly
- Building entry, lift car, common area hallwaysMonthly
- Lot owner reports cockroaches; bin room or service duct is the sourceMonthly to bi-monthly
- Isolated to one unit, no evidence in common areasQuarterly
- Two or more adjacent lots with simultaneous activityQuarterly to 6-monthly
- Roof void is common propertyQuarterly
- External building wall, common garden, rooftopPer tenancy + annual
📞 2-hour phone response
PM calls treated as priority
When you call or email a pest request for a managed property, you receive a response within 2 hours during business hours not a callback queue. We confirm attendance timing in the same call so you can update the tenant immediately.
🧾 Invoice direct to landlord or agency
No tenant invoice, no confusion
We invoice directly to the landlord's nominated account or your agency trust account as required not to the tenant. This removes the dispute about who was charged and keeps the paper trail clean for trust accounting.
📋 Written report same day
For your maintenance records and VCAT file
A written service report is emailed to your nominated PM contact the same day as every treatment. The report includes the pest found, the treatment carried out, the products used, the technician's licence number, and a plain-language summary of whether the infestation appears to be a landlord or tenant responsibility.
⚖️ RTA responsibility assessment
Written opinion on landlord vs. tenant
On request, we provide a written assessment of the likely pest source and whether the infestation appears to be a landlord or tenant responsibility based on the evidence at inspection. This assessment is useful for breach notices and VCAT proceedings.
Tenant calls to report cockroaches property has no pest treatment history on file
No documented pest treatment at tenancy commencement means the landlord cannot demonstrate the premises were pest-free. We attend same day or next day, carry out treatment funded by the landlord, and provide a written report and invoice to the agency.
Landlord funds — same day
Tenant with pets vacates flea evidence found at final inspection
Pet clause in the lease requires the tenant to have flea treatment carried out. PM issues breach notice requiring a written flea treatment certificate within 7 days. Tenant books our flea treatment directly. We provide a certificate addressed to the tenant for submission to the agency.
Tenant funds — certificate issued
Wasp nest reported at rental property tenant concerned about children
Wasp nest is a landlord maintenance obligation and an urgent safety matter. PM calls us and we attend same day in most Melbourne zones. Written report provided same day for maintenance records. Invoice to the landlord or agency trust account.
Landlord funds — same day
Rodent activity reported thumping in roof, droppings in kitchen
We attend, inspect, and identify the entry point. If the entry is structural (roof gap, broken seal), the landlord funds both treatment and structural repair. If rodents are present due to the tenant's food storage practices, we provide a written assessment supporting a breach notice.
Assessed on inspection
Bed bugs discovered tenant disputes responsibility, threatens VCAT
We attend urgently (bed bugs spread between units rapidly). We carry out treatment and provide a written assessment of likely infestation age and any evidence of how the infestation was introduced. This assessment is the most valuable input for a VCAT hearing on responsibility.
Urgent — VCAT documentation
New tenancy commencement landlord wants property pre treated
Pre-tenancy pest treatment creates a documented baseline if an infestation arises during the tenancy, the PM can show the property was pest-free at commencement. We provide a treatment certificate that can be added to the lease commencement documents.
Proactive — baseline cert
Same day attendance available
Priority scheduling for PM-referred properties, same-day attendance available across all Melbourne zones for urgent pest situations.
Landlord direct invoicing
Invoices addressed to the landlord or agency trust account as required, not to the tenant. Keeps your trust accounting and responsibility allocation clean.
VCAT ready documentation
Written reports with licence number, products, and findings the documentation VCAT requires to evidence that the landlord's duty of care was met promptly.
2 hour phone response
PM pest requests acknowledged within 2 hours during business hours, so you can update the tenant the same day you report the issue.
RTA responsibility assessment
Written opinion on landlord vs. tenant responsibility included in every report where the cause is assessable, ready for breach notices and VCAT hearings.
All Melbourne suburbs
Full portfolio coverage across inner, eastern, southern, northern, and western Melbourne, one partner for your entire managed property list.
Tell us a few details and our Melbourne team will get back to you quickly with the right solution.